How do I register as a vendor on Gaiabay?

You can register as a vendor by clicking the Seller Hub link in the website footer. Fill in your company details, address, email, and phone number and submit the registration form.

Is there any charge for vendor registration?

No, registration on Gaiabay is completely free for vendors.

Do I need to register to sell products on Gaiabay?

Yes, vendors must register to sell products on Gaiabay. After registration you will receive login credentials to access your seller dashboard where you can manage products, orders, shipments, and payments.

Do I need to create an account to buy products?

You can browse products without registering, but you must provide an email address to complete checkout and place an order.

How do I reset my password?

Go to the login page and click on the 'Forgot Password' option. Enter your email address and follow the instructions to reset your password.

What payment methods are available?

Currently, payments can be made through direct bank transfer. Additional payment options such as credit or debit cards may be introduced in the future.

Are there additional taxes on orders?

VAT or GST is already included in the listed product prices. Delivery and insurance charges may be added depending on the vendor.

How can I change my delivery address?

Log in to your account and update your delivery information in the 'Edit Account' section, or choose a separate shipping address during checkout.

How can I track my order status?

You can check your order status by contacting the vendor from whom you purchased or by reaching out to Gaiabay customer support.

How can I cancel an order?

Order cancellation policies vary by vendor and product type. You should first contact the vendor. If the issue is unresolved, you can contact Gaiabay customer support.

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